A Small Orange Review

Overview:

A Small Orange already stands out from the crowd of hosting sites with the name and branding. The friendly, warm website makes you feel like you’re really looking at a company that knows what it’s doing. Set up in 2003 and with input from key people from the renowned site Host Gator, A Small Orange has been going from strength to strength. Although it began in Atlanta, Georgia, the company is now based in North Carolina. A main premise of the company ethos is to ensure that you’re not being offered “unlimited” features that actually have hidden limits and present hidden costs, or cost you more money than you need to spend. They structure plans based on what you’re realistically using and likely to continue using for your website. There are some plans with unlimited features, but the space and bandwidth does have limitations on it, so this may be a site that’s best for smaller businesses or sites that belong to individuals.  

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Hosting Features:

Hosting Technology:

A Small Orange uses the widely recognized and incredibly user-friendly C-Panel control panel. As an intuitive system, this fits well with the Small Orange vibe of easy to use hosting without any complicated hidden extra features or pricing. The services are all fully scalable and it is easy to upgrade or downsize depending on your website needs. Your provided analytics will tell you what you need to know about your website usage and how you might need to adjust your purchased plan accordingly. There are daily backups and you’ll be kept informed of major updates to servers. There are open source hosting options and one-click installers for popular CMS software. Whether it’s WordPress, Joomla or their website builder, Weebly Cloud. You can customize various aspects of your site, whether it’s internally rearranging your control panel to suit your needs or ensuring your error pages give the message you want them to when things don’t quite go to plan with customers or clients using the site. The VPS cloud hosting is an innovative approach and has numerous options for sizing and capabilities. 

Pricing Concerns:

The pricing of hosting with A Small Orange is structured differently to most websites. The company provides many more options than most other hosting companies do and the prices are significantly more staggered and better matched to the product provided. Rather than giving an umbrella one-size-fits-all package, there are four shared hosting plans, three business focused hosting plans, and eight cloud VPS plans that you can choose from. For the shared hosting the most basic plan is the Tiny Plan at $35 / year. It has 500MB of storage and really is tiny. This is the only plan with 1 domain instead of unlimited domains. The Small Plan is recommended as the most loved and it is $5 / month. It has 5GB of storage space and is recommended for individuals, blogs and small businesses looking for a basic website. The Medium Plan is $10 / month and the Large Plan is $20 / month. The Large Plan has 30GB storage and 500GB bandwidth. The specified Business Hosting plans range from $20 – 60 / month and the VPS prices range from $20 – $150 / month.

Customer Support:

A Small Orange prides itself on excellent customer service. They say they cater to the customers they have and deliberately make sure their servers are not over crowded. This already shows they have a customer focused approach to hosting. They offer 24/7/365 email and chat support, but not 24/7 support via the telephone. You can submit a contact form online or you can log in to your personalized customer portal to get support even faster. The technicians are friendly, helpful and know exactly what their talking about. Their knowledge and attention reflects the quality of the company and it is really very good. They also have a blog where you can find information on company updates, technology updates and generally interesting pieces on the hosting industry. 

Reliability:

The security at A Small Orange is tight. There are anti virus measures in place and even the online support system has to be accessed through a customer portal, ensuring that no one can make changes to your site except you. The servers are all PCI compliant and A Small Orange provides a reassuring guarantee that they stay on top of the latest technology developments with daily backups. They are also enterprise class and fully SSD driven. The servers are all fully redundant and the up time guarantee is 99.9%. 

Building a Site:

The Weebly Cloud website builder is a drag and drop system that allows you to easily add or remove content, whether it is text or multimedia. Softaculous script installer is also a feature included with your hosting plan and gives you a simply set up database driven website so you can have blogging, forums or free eCommerce features. Your site should be able to be built in a few clicks and once it is up and running, you can layer templates over it from the website builder. A Small Orange assures you that you can have your website up and running in a matter of minutes in just a few clicks.

Bottom Line:

If you’re looking for a customer service driven approach to hosting with flexibility and plans that can be built to suit your site, you’re the right kind of client for A Small Orange. 

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