Overview:
Crystone.com has been hosting websites for over 15 years. This makes them one of the more experienced businesses in this space. Additionally, they help to host over 300,000 sites in a truly international environment. Offices are located around the world, including the US, Canada and Sweden. Two modern data centers with top of the line equipment ensure professional hosting with tremendous security.
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The hosting itself is excellent. There are tons of free extras, along with all the essential features you would expect.
Hosting Features:
| Techie Features: | Marketing & Bonus Features! |
|---|---|
| Unlimited Space | $50 Google Adwords Credits |
| Unlimited Bandwidth | Free Website Builder |
| 10 Domains | 4,500 Free Site Building Templates |
| Unlimited FTP Accounts | AWStats, Raw Logs Website Stat Tools |
| Unlimited MySQL Databases | Search Engine Submission |
| Parallels Control Panel | 52 Free 1-click Install Scripts |
| Unlimited E-mail Accounts | 45-Day Guarantee |
| 99.9% Uptime Guarantee | Other: 3 Hosted Exchange Accounts |
Hosting Plans:
Crystone offers users we’ve come to expect from a top hosting company, and then some. With their shared hosting plan, users receive an unlimited amount of storage space and bandwidth, and can also host up to 10 domains on a single account. There is also a 99.9% up-time guarantee, so you can rest assured that your site will always be running properly. Enjoy an unlimited number of FTP accounts (every person in your company can have their own account—a great way to track and control who does what!) and MySQL databases, and their additional 45-day no questions asked money back guarantee.
For those customers with expanded hosting needs, Crystone also offers upgrades to a VPS or dedicated server account. These are great for anyone who feels their site may need more resources. A VPS gives you a virtual “slice” or piece of a server and you can do with it what you like (within reason). There are several of these plans to choose from and each is an excellent investment, given the specific needs of your website. Dedicated servers actually provide you with a full server, all to yourself; a great option for larger, resource-intensive sites.
Pricing Concerns:
Anytime someone is considering a web host, price is always one of the first. However, it is also very important to look at exactly what you will be getting for your money to determine overall value. The services and features provided with any of the hosting plans at Crystone make them surprisingly competitive, starting at only $3.96 a month for their most basic shared hosting plan. Their standard shared plan, which offers a huge bang for the buck with up to 10 domains and 3 hosted exchange accounts, starts at a mere $6.36/mo. Even the pro plan is reasonably priced, starting at only $10.36 per month, with unlimited domains, up to 5 hosted exchange accounts and up to $75 in Google Adwords marketing credits. All of these plans give each user room to grow as their sites and needs expand.
Customer Support:
Reaching support here is incredibly easy. There are toll-free numbers in both the US and UK. Additionally, there is a helpful FAQ page and the option to create a support ticket. Not to mention the ability to connect live to an agent through online chat. Many of these options are available 24/7/365. There is even an option to enter your phone number and have a rep call you back, which we found to be a convenient way to keep you from being stuck on hold for 20 minutes. Each option will provide access to a helpful, friendly and knowledgeable agent who is sure to help solve your issue quickly. Average response time (even for email) is very quick.
Reliability:
One of the best things about Crystone is the fact that they do offer a great 99.9% up-time guarantee. This means that you can feel comfortable that your site will be up and running as it should be. You will also appreciate having multiple data centers and offices in several different countries, including a number of expertly-staffed locations in the USA. Top of the line computing and server equipment is used, including multiple connections to the internet. All of this builds redundancy into the service, ensuring that all of your data is protected and secure. The network is also managed to defend against anything which might otherwise cause problems.
Ease of Use:
Of course, all of the most high tech features mean nothing if they are too difficult to use. Fortunately, the control panel is not only easy to access, but also use and manage. Most customers have found that they can quickly learn how to do anything with their site on their own; no need for ever calling a tech guy. The system is very simple, straightforward and has even been called intuitive.
Bottom Line:
Crystone is a hosting solution which should be considered by just about everyone. The variety of plans and the h2 level of services and features make it easy for anyone to use and grow with.
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